December 26, 2002

Dear Mr. Adler:

This letter is in response to your request for action sent to the D.C. Office of Recycling dated December 20, 2002, regarding the early morning disturbance caused by recycling trucks before 7:00 a.m., which as you state is a violation of D.C. Municipal Regulations.

Our office has contacted the D.C. contractor for residential recycling. Waste Management, and raised your concerns about the early morning starts of their trucks. The field supervisor for Waste Management has informed me that the sub-contractor, Goode Recycling Services, currently has the route for your neighborhood. Waste Management has assured our office that they will handle this situation. The contractor is aware of the "no work before seven a.m." rule and will enforce their company policy of strict adherence to DC laws and regulations.

If the early-morning noise issue should happen in the future, you may call the D.C. Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4610* and lodge your request for immediate action. You should provide them with the dates and times of the infractions, but most importantly, provide the recycling day pickup for your neighborhood. This will assist their inspectors in monitoring the occurrence.

In the meantime, feel free to contact this office should you require further assistance for recycling needs or concerns. It is the goal of the D.C. Government to offer the best recycling services to all residents.

Thank you for your time and efforts to help us better manage the D.C. recycling program.

Sincerely,
Albert Ybarra
Community Environmental Education Coordinator
D.C. Office of Recycling

*Webmaster's note: The number provided by the Recycling Office for the DCRA is incorrect.  The correct phone number is (202) 442-4400.  You can get the complete contact information for DCRA at www.quietdc.com.